Creating engaged employees who have the skills and tools to tackle real world problems and get results that have a big impact.


We’re driving a movement – a culture of problem solvers – in our customers’ organizations. We want our trainees to look and think about work differently instead of dealing with the same problems every day just to get by. Our certifications are the first step to getting there.


Our training methods are highly interactive and engaging while being incredibly practical. During our training workshops, you learn and apply proven tools and techniques to solve real-world problems, big and small, in service-based industries.


Achieve your ultimate potential with a comprehensive membership including continual learning opportunities, support to deliver incredible results and opportunities to engage with professionals and organizations across the county.

CI Style

Discover your Continuous Improvement Style using our fun, interactive quiz!

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